What is the check-in and check-out policy at Grand Jersey Hotel And Spa?
Check-in is at 15:00 and check-out is by 11:00.
75 photos
Grand Jersey Hotel And Spa – A Favorite for Families in Saint Helier
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Key details
About the Hotel
Esplanade, Saint Helier, JE4 8WD,
- Close to the beach
Great
8.9
9.6
4.8
4.5
5-star beachfront hotel on St Aubin's Bay with a 4 AA Rosette restaurant
Dining
Tassili restaurant holds 4 AA Rosettes and serves dishes made from locally sourced ingredients. Victoria's offers relaxed dining with a menu that changes seasonally. The
Spa & Wellness
The
Rooms & Suites
The hotel offers
Events & Business
Flexible event spaces accommodate up to 200 guests and include a
Pet-Friendly & Location
The hotel is dog-friendly and provides pet beds, bowls, and baskets on request. Located on the Esplanade, it is one minute from
Highlights
Dining: 4 AA Rosette Tassili restaurant
Spa: Award-winning spa with indoor pool & treatment rooms
Rooms: 108 bedrooms with ocean views and Park Suites
Events: Beachfront venue for up to 200 guests
Pet Policy: Dog-friendly with on-site pet amenities
Location: 1 minute from beach, 10 min walk to town centre
“What stands out is the quality of service and the attention to detail, from room upgrades to the staff's welcoming approach; I also noticed that the food is delicious and the spa is well-maintained. With its prime location near the beach and Elizabeth Castle, the hotel seems ideal for both relaxation and exploration. I would recommend it without hesitation.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Deluxe Double or Twin Room Ocean View2 persons22 sq. feet1 Double bedOcean viewAir conditioningHeatingroom details
- Deluxe Double or Twin Room Park View2 persons21 sq. feet1 Double bedPark viewAir conditioningHeatingroom details
- Classic Double Room2 persons18 sq. feet1 Double bedAir conditioningHeatingroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Cycling
- Golf course
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Dinner
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Cots
- Children's buffet
- Board games
Spa & Leisure
- Indoor swimming pool
- Beach access
- Sun terrace
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Heating
- Sitting area
- Terrace
- Garden furniture
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At Grand Jersey Hotel And Spa, dining transforms into a delightful experience amidst sophisticated settings. With an emphasis on British and French culinary traditions, guests can enjoy expertly crafted dishes while basking in a romantic ambiance, perfect for both intimate dinners and spirited gatherings.
Grand Jersey Hotel And Spa Location
Esplanade, Saint Helier, JE4 8WD,
Explore Saint Helier
Local Highlights
Elizabeth Castle
25 minutes' walk
Historic castle set on a tidal island, offering guided tours and stunning views of St. Aubin Bay.
Jersey Museum & Art Gallery
12 minutes' walk
Showcases Jersey's history and culture with exhibits and art, promoting local heritage.
Liberation Square
10 minutes' walk
A central hub featuring monuments and green spaces, perfect for relaxation and commemorative events.
Maritime Museum and Occupation Tapestry Gallery
12 minutes' walk
Focuses on Jersey's maritime history with interactive exhibits and the unique tapestry depicting the occupation.
AquaSplash
7 minutes' walk
Indoor water park featuring slides and pools, ideal for families. Check for seasonal hours and booking options.
St Aubin's Beach
1 minute walking
Lovely beach spot for sunbathing and swimming. Perfect for relaxation or beach sports like volleyball.
Cycling along the Coast
10 minutes' drive
Scenic coastal bike paths available for rent nearby. Thrill-seekers can enjoy coast-hugging rides.
Aromas
2 minutes' walk
Casual café offering local specialties and international dishes, known for its delicious brunch options.
Little Italy
3 minutes' walk
Family-friendly Italian restaurant serving traditional dishes in a warm atmosphere. Reservations encouraged.
Doran's Courtyard Bistro
3 minutes' walk
Charming bistro with a diverse menu and garden seating. Features locally sourced ingredients and creative dishes.
Nightlife at The Royal Yacht
10 minutes' walk
Stylish bar with live music events and a vibrant atmosphere. Ideal for a fun night out with friends.
Jersey Arts Centre
15 minutes' walk
Venue showcasing theater, art exhibitions, and music performances. Family-friendly shows regularly available.
Tips on navigating the city
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 07:00-11:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
At the hotel Grand Jersey And Spa guests are invited to a full breakfast served for free.
Children & extra beds
Maximum capacity of cots in a room is 1. Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
English, Spanish, Portuguese, Hungarian, Romanian, Polish
Year renovated:
2008
Number of floors:
4
Number of rooms:
123
Former name
Grand Jersey
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show moreShow less
Pros
Excellent staff
Warm welcome
Spacious suite
Breakfast service
Sun terrace
Cons
Early cleaning
Small bathroom
Guest reviewsbased on 1009 reviews
Jennifer from United Kingdom
Single
Deluxe Double or Twin Room Park View
3 nights in November 2025
|
Reviewed: February 15, 2026
9/10
functional air conditioning bottled water phone service
The room featured air conditioning that worked very well. I liked the bottles of water provided. More water was available upon request by phone (convenient!).
The hotel did not have adaptors available.
0 Helpful
John from United Kingdom
Couple
Deluxe Double or Twin Room Ocean View
4 nights in November 2025
|
Reviewed: January 20, 2026
9.3/10
charmed by service and views
helpful staff amazing view fresh option relaxing space
the staff was helpful throughout my stay i found them attentive to my needs the view from my room showcased elizabeth castle in the bay i took full advantage of it breakfast offered fresh options including a superb buffet the outdoor terrace provided a relaxing space with music
i found that the car parking spaces were limited for such a large hotel and this made it sometimes difficult to secure a spot i needed.
Service
9/10
the team remembered guests by name the level of attention was excellent front desk staff ensured check in and check out were seamless breakfast service was prompt and efficient.
Dining
10/10
breakfast had a wide selection the buffet included fresh and warm options the champagne bar served excellent meals i found many options for dining within the hotel and all were enjoyable.
Location
9/10
the hotel's location made exploring the area convenient it was near shopping dining and bus stops the elizabeth castle view was special the terrace offered views i very much appreciated.
Rooms
9/10
my room had a balcony looking out over the bay i found the room to be spacious and clean daily replenishment of amenities occurred the room included necessary facilities i seemed like home.
0 Helpful
|
Pauline from France
Couple
Deluxe Double or Twin Room Ocean View
3 nights in November 2025
|
Reviewed: January 05, 2026
9.5/10
Excellent location and AMAZING service
breakfast choice engaging staff helpful team
The breakfast choice was comprehensive, eating outside overlooking the beach was lovely. The staff were very engaging. Nothing was too much trouble for them, actually. The team in the reception area answered all our questions, being both helpful and friendly.
There was a slight dip in standards since my last visit a few years ago.
Location
10/10
The hotel provides a PERFECT location, very central to everything. It is within walking distance of many attractions and has easy access to public transport, facilitating island exploration.
Rooms
9/10
Our room was spacious and maintained a super clean condition by housekeeping staff. The room included a personalised message from the hotel manager along with a welcome note. quality chocolates.
Facilities
9/10
There is a wonderfully located bar out front with chilled music. A spa is available providing a range of treatments. It has a great location opposite Elizabeth castle. The buses run from outside.
Service
10/10
The staff were friendly, courteous and very attentive throughout our stay. Stan looked after us very well. One staff member remembered our name.
0 Helpful
|
Scarlett from United Kingdom
Couple
Deluxe Double or Twin Room Park View
4 nights in November 2025
|
Reviewed: December 20, 2025
6/10
dying walrus old weights
the location was acceptable (i mean, it's a hotel, not a desert island).
The gym was a joke. The treadmill sounded like a dying walrus and the weights were probably older than me (and that's saying something).
0 Helpful
Liam from Ireland
Couple
deluxe double or twin room ocean view
5 nights in November 2025
|
Reviewed: December 06, 2025
7/10
a balanced stay
great location efficient staff beach proximity limited parking faulty plug slow drainage
the location was great, just a short walk into the town. the hotel is right on the beach, it overlooks elizabeth castle. service stood out from arrival through departure. i appreciated the efficiency of the staff.
parking was limited. there were only about 15 spaces for over 100 rooms. it was necessary to get back early to secure a space. bath water drained slowly, i think the plug was faulty.
0 Helpful
Scarlett from United Kingdom
Family with children
deluxe double or twin room ocean view
3 nights in November 2025
|
Reviewed: December 05, 2025
9.2/10
wonderful stay with excellent service
attentive staff relaxing environment convenient location
The staff greeted us with smiles each day. they made sure we had everything we needed. i enjoyed a massage at the spa. The environment was relaxing and the massage therapists paid attention to detail. i appreciated the bus stop located a short walk away, this made traveling around convenient.
the gym could use a few more updated machines.
Location
9/10
the location provides good access to public transport, a bus stop is just a short walk away. the hotel is near the bay. the hotel provides views of elizabeth castle.
Facilities
9/10
the hotel spa offers massage services, i enjoyed the peaceful atmosphere. the pool area provides a relaxing space . a gym is available for workouts, it includes standard equipment.
Service
10/10
the hotel staff were helpful and attentive to our needs. they greeted us with smiles. they provided prompt service , we felt welcomed and supported.
Rooms
9/10
our beautiful double or twin room ocean view was clean and well kept. the bed was comfortable and provided a restful sleep. tea and coffee making facilities were available in the room.
Dining
9/10
the hotel offers a variety of dining options, i found the food delicious. the terrace provides nice views for drinks and meals.
0 Helpful
|
Pauline from France
Couple
Superior Double Room Ocean View
3 nights in June 2025
|
Reviewed: September 02, 2025
9/10
spacious room side view
the room was spacious. it had a side sea view and a quiet atmosphere. Breakfast included a huge buffet and table service.
i WISHED there was more outside space. the outdoor pool was also missing.
0 Helpful
Show more reviews
FAQs
About Grand Jersey Hotel And Spa
What are the nearby attractions to Grand Jersey Hotel And Spa?
Nearby attractions include Elizabeth Castle (1 km), Liberation Station (0.5 km), and Victoria Park (1 km).
Is on-site parking available at Grand Jersey Hotel And Spa?
Complimentary private parking is available on-site.
What dining options are available at Grand Jersey Hotel And Spa?
Guests can enjoy dining at the on-site 4 AA Rosette restaurant, Tassili, and casual dining at Victoria's.
What amenities can guests find in their rooms at Grand Jersey Hotel And Spa?
Rooms include air conditioning, free Wi-Fi, a flat-screen TV, and a mini-fridge.
Is there a spa available at Grand Jersey Hotel And Spa?
The hotel features a luxurious spa that offers treatments, an indoor heated pool, and wellness facilities.
What recreational facilities are offered at Grand Jersey Hotel And Spa?
The hotel includes a fitness centre, indoor swimming pool, saunas, and steam rooms.
How far is Grand Jersey Hotel And Spa from Jersey Airport?
The hotel is 7 km from Jersey Airport.
What languages are spoken by the staff at Grand Jersey Hotel And Spa?
The staff at the hotel speaks multiple languages, including English.
Is there a swimming pool at Grand Jersey Hotel And Spa?
Yes, guests can enjoy an indoor heated swimming pool.
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